Cannabis Advisor
Newton, MA Newton, MA Full-time Full-time From $18 an hour From $18 an hour 11 hours ago 11 hours ago 11 hours ago Cannabis Advisor Job Description The responsibilities of the Cannabis Advisor (CAs) within Garden Remedies, Inc.
(GRI) broadly embrace the key areas described below.
The most critical role is to ensure outstanding customer service and cannabis knowledge within GRI's adult use cannabis dispensary.
Working within a team, the CAs are the point of contact for all patients/customers at the dispensary.
Outstanding communication skills, the ability to assess customers' needs and providing detailed information about GRI's products is required.
CAs will assist in developing GRI's brand:
you will be required to deliver GRI's customer service standards and to exceed customers' expectations.
This position is for the Newton dispensary and starts at $18/hr
TIPS & benefits.
The management team is looking for someone with full-time availability including weekend opening and closing shifts.
Responsibilities/Duties:
Provides high level boutique customer service that consistently exceeds customers' expectations.
Accountable for accurately utilizing the Point of Sale system, inventory management and the MA state databases.
Follows and executes compliant practices adhering in accordance with state regulations and GRI's standard operating procedures.
Promotes a work environment that is positive, customer-service oriented, and rooted in education Maintains extensive knowledge of the cannabis industry and GRI's products Engages with consumers to better understand the consumers' desired experience so that they can make informed product recommendations to best suit the needs of the customer Remains knowledgeable of GRI's product inventory and is able to easily explain the benefits of the specific products and the methods of titration in a way that is understood by all customers.
Maintains a level of intellectual curiosity regarding the benefits of cannabis medicine.
Practices fine dining level customer service by providing extraordinary attention to the customers' needs while communicating information of products honestly.
Must go above and beyond to try and effectively answer customers questions and concerns.
Practices empathetic client care utilizing active listening, eye contact, welcoming body language and warm tone of voice.
Must be sensitive to different customers' needs and be able to adapt accordingly.
Is knowledgeable about MA compliance and reporting regulations and how it relates to customer purchasing limits.
Maintains a clean, safe, and well merchandised store environment.
Acknowledges any inventory issues and properly reports them to management.
Completes other duties as assigned in a timely and appropriate manner.
Supervision:
Works under the general supervision of the dispensary's management team This position is not responsible for supervising other employees
Qualifications:
Must be 21 years of age or older Three years' retail experience in a team environment Familiar with online databases, Point-of-Sale inventory and cash management Ability to creatively cultivate long-term customer relationships and maintain a positive attitude in a high traffic retail environment.
Intellectual curiosity specifically regarding cannabis medicine.
Must be available to work up to 40 hours per week The responsibilities of the Cannabis Advisor (CAs) within Garden Remedies, Inc.
(GRI) broadly embrace the key areas described below.
The most critical role is to ensure outstanding customer service and cannabis knowledge within GRI's adult use cannabis dispensary.
Working within a team, the CAs are the point of contact for all patients/customers at the dispensary.
Outstanding communication skills, the ability to assess customers' needs and providing detailed information about GRI's products is required.
CAs will assist in developing GRI's brand:
you will be required to deliver GRI's customer service standards and to exceed customers' expectations.
This position is for the Newton dispensary and starts at $18/hr
TIPS & benefits.
The management team is looking for someone with full-time availability including weekend opening and closing shifts.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
(GRI) broadly embrace the key areas described below.
The most critical role is to ensure outstanding customer service and cannabis knowledge within GRI's adult use cannabis dispensary.
Working within a team, the CAs are the point of contact for all patients/customers at the dispensary.
Outstanding communication skills, the ability to assess customers' needs and providing detailed information about GRI's products is required.
CAs will assist in developing GRI's brand:
you will be required to deliver GRI's customer service standards and to exceed customers' expectations.
This position is for the Newton dispensary and starts at $18/hr
TIPS & benefits.
The management team is looking for someone with full-time availability including weekend opening and closing shifts.
Responsibilities/Duties:
Provides high level boutique customer service that consistently exceeds customers' expectations.
Accountable for accurately utilizing the Point of Sale system, inventory management and the MA state databases.
Follows and executes compliant practices adhering in accordance with state regulations and GRI's standard operating procedures.
Promotes a work environment that is positive, customer-service oriented, and rooted in education Maintains extensive knowledge of the cannabis industry and GRI's products Engages with consumers to better understand the consumers' desired experience so that they can make informed product recommendations to best suit the needs of the customer Remains knowledgeable of GRI's product inventory and is able to easily explain the benefits of the specific products and the methods of titration in a way that is understood by all customers.
Maintains a level of intellectual curiosity regarding the benefits of cannabis medicine.
Practices fine dining level customer service by providing extraordinary attention to the customers' needs while communicating information of products honestly.
Must go above and beyond to try and effectively answer customers questions and concerns.
Practices empathetic client care utilizing active listening, eye contact, welcoming body language and warm tone of voice.
Must be sensitive to different customers' needs and be able to adapt accordingly.
Is knowledgeable about MA compliance and reporting regulations and how it relates to customer purchasing limits.
Maintains a clean, safe, and well merchandised store environment.
Acknowledges any inventory issues and properly reports them to management.
Completes other duties as assigned in a timely and appropriate manner.
Supervision:
Works under the general supervision of the dispensary's management team This position is not responsible for supervising other employees
Qualifications:
Must be 21 years of age or older Three years' retail experience in a team environment Familiar with online databases, Point-of-Sale inventory and cash management Ability to creatively cultivate long-term customer relationships and maintain a positive attitude in a high traffic retail environment.
Intellectual curiosity specifically regarding cannabis medicine.
Must be available to work up to 40 hours per week The responsibilities of the Cannabis Advisor (CAs) within Garden Remedies, Inc.
(GRI) broadly embrace the key areas described below.
The most critical role is to ensure outstanding customer service and cannabis knowledge within GRI's adult use cannabis dispensary.
Working within a team, the CAs are the point of contact for all patients/customers at the dispensary.
Outstanding communication skills, the ability to assess customers' needs and providing detailed information about GRI's products is required.
CAs will assist in developing GRI's brand:
you will be required to deliver GRI's customer service standards and to exceed customers' expectations.
This position is for the Newton dispensary and starts at $18/hr
TIPS & benefits.
The management team is looking for someone with full-time availability including weekend opening and closing shifts.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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