Manager, UX
Manager, UX About the TeamAt Panera, we believe that good food can bring out the best in all of us.
We love the role that food plays in peoples lives, and we work hard to create interactions that elevate the experience of ordering, eating, and sharing it.
Were looking for a Product Designer to join our award-winning team of designers, prototypers, collaborators, bakers, and craftspeople.
We embrace vulnerability - were unafraid to make mistakes, own up to them, and do it differently next time.
Healthy debate? Bring it on - we love it as much as we do hunting down the research and analytics we need to crack that next brilliant UX solution.
Most importantly, we support each other, and we like working together.
About YouYou do not have to love food, but you love the creative process, and you love collaborating.
As a User Experience and Product Designer, youll be part of a team thats been recognized by Fast Company as one of the most innovative in the world.
The Product Designer is involved in every aspect of the design process across all our e-commerce properties:
web, mobile apps, and digital experiences in retail spaces.
Youll go to the field (or online) to observe and test customers, youll brainstorm new innovations, youll craft elegant user flows and beautiful, intuitive, thoughtful interactions.
You may call yourself a UX designer who can create visual designs or a visual designer who knows UX, but you are a digital craftsperson at heart.
What Youll Learn at Panera How to work with cross-functional teams of people that think deeply about engagement and rewards programs, customer service, menu creation, and operations.
How digital can support customers across their entire journey, from home to restaurant and back; youll join a team increasingly focused on the entire customer experience.
How to embrace all aspects of Product Design from Experience Strategy, Research, User Experience to a love of visual design exploration and perfection.
RequirementsResponsibilities Create deliverables comfortably across the UX design spectrum (sketches, wireframes, user flows, sitemaps, prototypes, etc.
).
Translate design solutions across channels - desktop, mobile, kiosk, in-store, watch, etc.
Develop, conduct and analyze user research.
Facilitate qualitative and quantitative research methods, i.
e.
, workshops, interviews, card sort tests, etc.
Visualize and iterate design concepts at project-appropriate levels of fidelity.
Partner with team lead and PM to scope projects and build project timelines.
Understand the value of and participate in respectful, healthy debate to come to design solutions.
Collaborate with and build relationships with product managers, designers, developers, and business owners.
Ability and/or willingness to learn to confidently present design solutions to a large team of cross-functional stakeholders.
Comfortably articulate ideas and rationale for design choices to stakeholders and team.
Give and solicit constructive feedback from peers and mentors.
Self-starter, team-player, and an ability to work independently but fueled by collaborative environments.
Comfort level working remotely and/or in a hybrid remote/in-person fashion.
Qualifications 3-5 years of UX and/or visual design for mobile apps and/or e-commerce platforms (including mobile apps, and desktop and mobile websites).
An understanding of design thinking and human-centered design principles.
A degree in visual design, interaction design, or human-centered design is welcome.
A portfolio of beautiful, intuitive, and thoughtfully crafted interactions across desktop, tablet, and mobile.
Experience in user-centered design methods including user research & synthesis.
Knowledge of design patterns across multiple platforms.
Working knowledge experience with design systems.
Passion for all things digital, from apps, kiosks, and websites to IoT, wearables, and interactive environments.
Experience with content strategy and copy writing is a plus.
Candidates must share a portfolio of user experience and/or visual design work to be considered for the role.
Please remember to share your portfolio password.
Newton Support Center Recommended Skills Coaching And Mentoring Curiosity Customer Experience Customer Service Design Patterns Design Thinking Estimated Salary: $20 to $28 per hour based on qualifications.
We love the role that food plays in peoples lives, and we work hard to create interactions that elevate the experience of ordering, eating, and sharing it.
Were looking for a Product Designer to join our award-winning team of designers, prototypers, collaborators, bakers, and craftspeople.
We embrace vulnerability - were unafraid to make mistakes, own up to them, and do it differently next time.
Healthy debate? Bring it on - we love it as much as we do hunting down the research and analytics we need to crack that next brilliant UX solution.
Most importantly, we support each other, and we like working together.
About YouYou do not have to love food, but you love the creative process, and you love collaborating.
As a User Experience and Product Designer, youll be part of a team thats been recognized by Fast Company as one of the most innovative in the world.
The Product Designer is involved in every aspect of the design process across all our e-commerce properties:
web, mobile apps, and digital experiences in retail spaces.
Youll go to the field (or online) to observe and test customers, youll brainstorm new innovations, youll craft elegant user flows and beautiful, intuitive, thoughtful interactions.
You may call yourself a UX designer who can create visual designs or a visual designer who knows UX, but you are a digital craftsperson at heart.
What Youll Learn at Panera How to work with cross-functional teams of people that think deeply about engagement and rewards programs, customer service, menu creation, and operations.
How digital can support customers across their entire journey, from home to restaurant and back; youll join a team increasingly focused on the entire customer experience.
How to embrace all aspects of Product Design from Experience Strategy, Research, User Experience to a love of visual design exploration and perfection.
RequirementsResponsibilities Create deliverables comfortably across the UX design spectrum (sketches, wireframes, user flows, sitemaps, prototypes, etc.
).
Translate design solutions across channels - desktop, mobile, kiosk, in-store, watch, etc.
Develop, conduct and analyze user research.
Facilitate qualitative and quantitative research methods, i.
e.
, workshops, interviews, card sort tests, etc.
Visualize and iterate design concepts at project-appropriate levels of fidelity.
Partner with team lead and PM to scope projects and build project timelines.
Understand the value of and participate in respectful, healthy debate to come to design solutions.
Collaborate with and build relationships with product managers, designers, developers, and business owners.
Ability and/or willingness to learn to confidently present design solutions to a large team of cross-functional stakeholders.
Comfortably articulate ideas and rationale for design choices to stakeholders and team.
Give and solicit constructive feedback from peers and mentors.
Self-starter, team-player, and an ability to work independently but fueled by collaborative environments.
Comfort level working remotely and/or in a hybrid remote/in-person fashion.
Qualifications 3-5 years of UX and/or visual design for mobile apps and/or e-commerce platforms (including mobile apps, and desktop and mobile websites).
An understanding of design thinking and human-centered design principles.
A degree in visual design, interaction design, or human-centered design is welcome.
A portfolio of beautiful, intuitive, and thoughtfully crafted interactions across desktop, tablet, and mobile.
Experience in user-centered design methods including user research & synthesis.
Knowledge of design patterns across multiple platforms.
Working knowledge experience with design systems.
Passion for all things digital, from apps, kiosks, and websites to IoT, wearables, and interactive environments.
Experience with content strategy and copy writing is a plus.
Candidates must share a portfolio of user experience and/or visual design work to be considered for the role.
Please remember to share your portfolio password.
Newton Support Center Recommended Skills Coaching And Mentoring Curiosity Customer Experience Customer Service Design Patterns Design Thinking Estimated Salary: $20 to $28 per hour based on qualifications.
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