Technical Support Engineer

Company Name:
Hyannis Port Research
Why Work at Hyannis Port Research, Inc.

Hyannis Port Research (HPR) is a fast track, early stage start-up. We are solving problems having to do with high speed electronic trading in the financial technology sector. Our proprietary risk management technology is state of the art involving some very complex and innovative software and hardware for high performance data communications.

Team, History, Funding

Our founders come from a financial technology background. Our CEO is a Massachusetts Institute of Technology graduate and our core group of engineers is comprised of software, firmware, test, and hardware engineers. We are looking for some amazing engineers to join in our growth by bringing your creativity and passion to enhance our already innovative team!

Workflow and Process

We are a small team comprised of software developers (back and front end), firmware developers working close to the hardware, and hardware engineers designing FPGA boards. People work independently while also collaborating on many issues. We are very client driven so there is also interaction with our partners and our business development team. You are able to take ownership of projects that you may not get to do at a more corporate type of environment and your energy and creativity are welcome. We have a good track record and proven customer base to make your decision to join an exciting start-up a simple choice! We offer a fast paced start-up culture with a career path for those that prove themselves. Mostly our employees are able to gain a lot of valuable experience.

Hours and Schedule

Employees work onsite in our offices in Newton, Massachusetts (just outside Boston). We value a work life balance while at the same time appreciate those who have a sense of urgency when meeting key deliverables and deadlines. In other words there may be times when longer hours will be necessary. We are flexible to appointments and do understand when you need to attend a personal event.

As a technical support engineer you will work closely with our customers and software engineering to support and maintain our Riskbot Product to:
Monitor systems in the field
Serve as first point of contact for support calls
Manager or modify scripts/jobs to control-start-stop system
Troubleshoot Client issues
BSCS/BSEE or higher degree
Experience with C/C++ in a Linux/Unix development environment (or similar language)
Strong troubleshooting, debugging, and analysis skills
Networking TCP/IP, Ethernet, LANS
Proficiency in Linux environment preferred
Strong Communication skills

Please email your resume to hpr-

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