Account Manager - Employee Benefits

Company Name:
Hire EQ
Telamon Insurance & Financial Network, headquartered in Newton, MA, has a great opportunity for an Account Manager for its Benefits and HR Division.
About the Company
Telamon Insurance & Financial Network is an independent insurance agency dedicated to steady growth in niche markets, acting as a single-source partner for a wide range of Insurance, Employee Benefit, and HR solutions. As a provider of exemplary service with innovative specialty and traditional insurance to businesses, individuals, and brokers, thousands of independent agents, companies, and business professionals throughout New England rely on Telamon for expert knowledge, superior responsiveness, and innovative product offerings.
About the Position
Reporting to the Director of Operations and Client Services, the Account Manager will be responsible for managing client accounts, including benefit renewals, providing general administration and exceptional client service. The Account Manager develops client relationships by building solid rapport, recognizing and acting upon opportunities to grow accounts and troubleshooting problems. Acts as liaison between vendors and clients.
Specific duties of the Account Manager will include:
Preparing client renewals (e.g., contact client for census information, obtain insurance renewal rates from insurance carrier, obtain alternative insurance carrier rates)
Coordinating timely receipt of client insurance rates and following-up with prospect, client or vendor
Analyzing clients' benefits to improve current plans, providing additional options and seeking cross selling opportunities whenever possible
Initiating requests for new business quotations from insurance carriers
Collaborating in preparing new business proposals
Providing timely, exemplary service to accounts
Initiating regular contact with clients in person, by phone or email
Coordinating new hire or marketing kits via photocopying and collating of materials
Coordinating wellness fairs for clients
Coordinating enrollment for clients' employees via the web
Maintaining daily record of account activity in CRM
Coordinating and/or building client benefit websites
Making presentations to clients' employees at open enrollment meetings
College Degree preferred
Minimum 4 to 6 years of employee benefits account management experience
Proficiency with the Internet, Microsoft Word, Excel and PowerPoint
CRM, website and database management experience, helpful
Strong attention to detail
Proven organizational, multi-tasking, and prioritizing skills
Demonstrates a sense of urgency and pace in performing work duties
Excellent interpersonal and communication skills interfacing with co-workers and clients via telephone, email and in-person
Entrepreneurial spirit and willingness to take on additional responsibilities quickly
Creativity and assertiveness
Interested and qualified candidates are invited to apply below.

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